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Cookies Policy
This Cookies Policy explains how 9pokies Casino may use cookies and similar technologies when you visit or use our website. It describes what these technologies do, why they may be used and the choices available to you. This policy should be read together with our Privacy Policy and any other website terms that apply.
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About cookies
Cookies are small text files or similar data files that may be stored on your computer, mobile phone, tablet or another device when you visit a website. They allow a website to remember certain information about your device and activity. Cookies can help a website recognise your browser, maintain a session, remember preferences and provide information about how the site is used.
Table of contents
9pokies Casino may use cookies, pixels, tags, software development kits, local storage and related technologies. These technologies may be placed by us or by third-party service providers working on our behalf. The exact technologies used may change over time as website features, security requirements and service providers change.
Some cookies are required for the website to function properly. Others are used to remember choices, improve performance, understand visitor behaviour or support relevant communications. Where required, we will provide information about optional cookies and, where applicable, request your consent before using them.
Cookies do not usually contain information that directly identifies you by name. However, information collected through cookies may be linked with other information associated with your account, device or use of the website. When this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.
First-party and third-party cookies
First-party cookies are set by 9pokies Casino or by a service operating directly for us. Third-party cookies are set by another organisation, such as a technology, analytics, security or advertising provider. Third-party providers may collect information through their own technologies and may apply their own privacy policies. We encourage you to review the information provided by those providers where relevant.
How cookies may be used
The cookies and similar technologies used on the website may serve different purposes. The categories below are provided to explain the main functions they can support. A particular cookie may support more than one purpose, and the names or number of cookies may vary depending on the part of the website you use.
Strictly necessary cookies
These cookies help the website work and support essential functions. They may be used to keep you signed in during a session, maintain account or transaction security, remember information entered into a form, route website traffic, detect unusual activity and protect the platform from misuse. Because these cookies support core functions, disabling them may prevent some parts of the website from operating correctly.
Functionality and preference cookies
These cookies help remember choices you make, such as language, display settings, region, interface preferences or notification settings. They can make future visits more convenient and reduce the need to enter the same information repeatedly. If you remove these cookies, you may need to set your preferences again.
Performance and analytics cookies
These technologies may provide information about how visitors use the website. For example, they may help us understand which pages are viewed, whether links work, how visitors move through the site, how quickly pages load and whether errors occur. The information can be used to monitor performance, identify problems and improve website content, navigation and features.
Security and fraud prevention technologies
Cookies and related technologies may assist with account protection, identity checks, fraud detection, abuse prevention and the security of payments or other important website functions. These technologies can help identify suspicious activity, protect users and maintain the integrity of the platform.
Advertising and communications technologies
Where used and permitted, these technologies may help measure the effectiveness of communications or advertising, limit repeated messages, understand which content is relevant and support the delivery of information about our services. They may also help us understand whether a visit followed an advertisement or other communication. You can manage optional preferences through the available cookie controls or your browser settings.
Aggregated and de-identified information
Information collected through cookies may be combined, summarised or de-identified for reporting and improvement purposes. This can help us identify general trends without focusing on an individual visitor. We may use such information to understand website usage, plan improvements and assess the effectiveness and reliability of our services.
Your cookie choices
When you first visit the website, you may see a cookie notice or preference tool. This tool may allow you to accept optional cookies, reject them or select individual categories. Your choices may be stored in a preference cookie so that the notice does not need to appear each time you visit. If you use a different browser or device, you may need to set your preferences again.
You can also control cookies through the settings in your web browser. Most browsers allow you to view stored cookies, delete existing cookies, block some or all cookies, or receive a warning before a cookie is stored. Browser controls differ, so you should check the help or settings area of your chosen browser for instructions.
- Allow or refuse optional cookies through the website's cookie preference tool, where available.
- Delete cookies already stored on your device through your browser settings.
- Block cookies from specific websites or block third-party cookies more generally.
- Use private or incognito browsing where your browser provides that option.
- Reset your choices if the website provides a cookie preference link or settings control.
Disabling or deleting cookies may affect your experience. You may need to enter information again, some preferences may not be saved, and certain website features may be unavailable or work less reliably. Blocking essential cookies may affect sign-in, account security, navigation or other core functions. Cookie settings do not necessarily remove information already held under another lawful basis or prevent all information collection through other website functions.
Some browsers and mobile devices provide additional privacy controls, including restrictions on tracking, advertising identifiers or cross-site activity. These controls may affect how certain website features or third-party services operate. Your device settings may also provide information about how to manage local storage and similar technologies.
Consent and withdrawal
Where consent is requested for optional cookies, you may choose whether to provide it. You may withdraw or change that choice through the available preference controls, subject to the operation of the website and any technical limitations. Withdrawing consent does not affect processing that occurred before the withdrawal and does not necessarily affect information collected under another lawful basis.
Third-party services, privacy and policy updates
The website may use services supplied by third parties for functions such as hosting, security, analytics, customer support, communications, payment processing, website performance and fraud prevention. These providers may use cookies or similar technologies to deliver their services. Access to information should be limited to what is reasonably needed for the relevant purpose, but the provider's own terms and privacy information may also apply.
We may receive information generated by cookies and similar technologies, such as device details, browser type, approximate location, pages visited, time spent on a page, referral information, website interactions and technical event data. This information may be used for the purposes described in this policy and our Privacy Policy. We do not treat this policy as a promise that every cookie or technology will be used at all times.
Cookie information may be processed in Australia or another country where we or our service providers operate. Where information is handled across borders, appropriate measures may apply in accordance with relevant privacy obligations. The way information is managed may also depend on the service involved, the type of information collected and the purpose for which it is used.
Links to other websites
The website may contain links to websites or services operated by other organisations. Those websites may use their own cookies and tracking technologies and may have separate privacy notices. This Cookies Policy does not control how an external website collects or uses information. You should review the relevant terms and privacy information before using an external service.
Changes to this policy
We may update this Cookies Policy from time to time to reflect changes to the website, the technologies used, our service providers, legal requirements or our information-handling practices. The updated version will be made available on this page, with the effective date or other notice shown where appropriate. You should review the policy periodically so that you remain informed about the use of cookies.
Questions and privacy requests
If you have a question about cookies, want to review your available preferences or wish to make a privacy-related request, use the contact or support channel displayed on the 9pokies Casino website. Please avoid sending sensitive account or payment information through an unsecured channel unless it is specifically requested through an approved support process.
By continuing to use the website after reviewing any applicable cookie notice, you acknowledge that cookies and similar technologies may be used as described in this policy, subject to the choices and controls available to you.
